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United Airlines Baggage Claim

Based at Chicago, United Airlines is one of the popular and highly preferred scheduled flight options. It is best known for its policies and smooth processes. When it comes to United Airlines baggage claim, the entire process is not only easy to understand but hassle-free too. To learn more about the same, keep on reading this post.

United Baggage Claim for Checked Bags

The airline tries its best so that you can get your baggage without any delay or damage. Even if it happens, you are advised to notify the airline about the same. Look at the following to know more about the reporting and claims:

  • Report Issues with the Bags: It is excessively important to report the issue and file your claim within the given period. Doing so is important if you want to get the compensation. In case you miss out on the claim filing, the airline will not compensate you.
  • Reporting Issue when You are at the Airport: If you notice any problem with the checked bags when you are at the airport, then you can get in touch with the Baggage Service Office of United Airlines immediately. Once you are at the office, notify the issue to the baggage service officer. They will evaluate the baggage and provide you with the file United Baggage claim number after accepting your request. You may also require filling out the claim form.

How to Submit United Airlines Baggage Claim If You Have Left the Airport?

The airline may have different time duration for submitting the claim for different destinations. Have a look at the following to learn more:

For the Scheduled Flights within the USA, the US Virgin Islands, Guam, and Puerto Rico

If you are travelling from or to one of the destinations mentioned above, then you will have to report the issue with the checked baggage to the airport’s Baggage Service Office. When it comes to the time duration, you will need to do this within 24 hours of your arrival.

For International Flights

If you are travelling to or from any international route, then you will need to go to the Baggage Service Office of United Airlines at the airport to report the issue. And you will have to do this within 7 days of your arrival or simply within 21 days if the baggage is delayed. Please take a note that such United Airlines delayed baggage claims can also be filed in writing.

United Airlines Baggage Claim Phone Number

Being a passenger-centric airline, this world’s 3rd largest air operator tries everything possible to make its travellers experience better, comfortable, and memorable. And when it comes to United baggage claim phone number, you can dial the following to collect more details or find answers to your questions:

  • Baggage Services Centre Phone Number for the Passengers outside the USA or Canada: +1-855-745-1194 or 1-281-821-3526
  • Baggage Service Centre Phone Number for the USA and Canada: 1-800-335-2247

Baggage Resolution Service Centre

If you are in Houston and want to learn more about the baggage claims in-person, then you can reach out to the following United Airlines baggage claim Houston postal address:

United Airlines

Baggage Resolution Service Centre,

900 Grand Plaza Drive,

Houston, TX 77067,

United States

United Airlines Baggage Liability Limits

The airline has restricted the liabilities for delayed, damaged, and lost baggage. So, before you file a United baggage claim, you must check out the following for more:

  • Liability for Damaged, Lost, and Delayed Checked Baggage: USD3500 per ticketed passenger
  • Liability for Damaged, Lost, and Delayed Checked Baggage for International Travellers (Montreal Convention): 1288 SDR per passenger
  • Liability for Damaged, Lost, and Delayed Checked Baggage for International Travelers (Warsaw Convention): USD20/ kilogram (around USD9.07/ pound) up to USD640 and USD400 per ticketed passenger for unchecked bags

NOTE: The airline provides the amount mentioned above for highly valuable, fragile, and exclusive items. Normal items may not be included.

Reporting Missing Articles from the Checked Bags

Your items may also get missing from the checked bags. In this case, you can call on the following United baggage claim numbers to report the issue:

Scheduled Flights within the USA, the US Virgin Islands, Guam, and Puerto Rico+1-855-745-1194 or 1-800-335-2247 (report the issue within 24 hours of the arrival)
Baggage Services Centre Phone Number for the Passengers outside the USA or Canada1-281-821-3526
Baggage Service Centre Phone Number for the USA and Canada1-800-335-2247 (toll-free 24*7)

United Airlines Baggage Claim Form

In case you are unable to file the claim in-person or report it via a phone call, do not fret! You can do it by filling out the United Airlines Claim Form for delayed baggage, damaged, and lost items. You can browse through the official website of the airline and download the form available for free. Just fill out the form and submit it. However, you will need to do this within the same time duration mentioned for other methods.

What to do if Items are Damaged or Lost at the Security Checkpoint?

The airline will not be responsible for any damage or loss that happened at the time of security screening or due to the security screening needs. But yes, the Transportation Security Administration or TSA takes the responsibility of airport security. It means they will review the claims that are related to the damages or lost related to the security screening. However, they have limited exceptions and they will evaluate everything thoroughly to determine whether the claims are payable or not.

To protect the rights, you are advised to file your claim in writing with the TSA. You can also call on the following number to get professional help and further assistance:

TSA Hotline for Customer Services and Assistance: 1-866-289-9673

Important Points to Keep in Mind for Baggage Claim

The airline handles and moves the luggage of its travellers with the utmost care. Even if there is any major wear and tear, you are advised to report it immediately. Please note that you cannot report damaged bags via the website or through the email. Instead, you will need to go to the Baggage Service Office of the airline. In addition to this, whether you are filing United baggage claim in Orlando or United baggage claim Phoenix, the airline will not be responsible for the damage or loss caused by the following:

  • Over-packed bags
  • Common wear and tear
  • Low quality of the bags
  • Inherent defect or damage of the bags

United Airlines Delayed Baggage Claim

To know more about the delayed baggage, you can go to the official website of United Airlines and trace your baggage. In case you are unable to do so, you can call the Baggage Resolution Service Centre of United Airlines on +1-855-745-1194 to know where your baggage is or submit your claim.

Conclusion

The key to get your baggage back or get the compensation for the same is to report the issue as soon as possible. If you delay in reporting the claims, then the airline will not take the responsibility for any loss. So, whenever such things happen, try to report it as soon as possible. Do you have any questions? Just get in touch with the customer care team of United Airlines to learn more about United Airlines baggage claims or simply browse through the official website to get detailed information about the same.

Here are the answers to some of the commonly asked questions about United Airlines Baggage Policy and claims related aspects:

No, the airline does not provide any reimbursement for the wheelchairs and other assistive devices. However, you are still advised to connect with the customer support of United Airlines to find a solution.

If you are travelling within the country, then you can call on the 1-800-335-2247 to report the damage. However, you should do it within 24 hours of your arrival.

The airline will not provide you with any reimbursement if your baggage is damaged due to following reasons:

  • Over-packing
  • Inherent damage
  • Normal wear & tear
  • Poor quality of the baggage

If your baggage is delayed, damaged, or missing, you are advised to report it within 24 hours of the arrival or before leaving the airport.

If such things happen, you must report the same to the Baggage Service Centre or Office. You can also call the Baggage Resolution Centre and talk to the United Representative on the following to report the issue:

  • From the USA or/and Canada: 1-800-335-2247
  • From Mexico: 001-866-563-3244
  • From Europe and/or Asia Pacific: +800-33-55-2247

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